PRIVACY & DATA
Your private reflections stay private.
This Privacy Policy explains how ReframeLab handles information in the app. ReframeLab is operated by Dr ARB Medical Ltd, and we keep your information private, purposeful, and protected.
Effective date: 26 July 2026
Our simple commitment
We do not sell, rent, trade, or share your personal information with third parties. Information is handled only by Dr ARB Medical Ltd to provide, maintain, and support ReframeLab.
Privacy Policy
1. Who we are
ReframeLab is operated by Dr ARB Medical Ltd. For the purposes of this policy, Dr ARB Medical Ltd is responsible for the information handled through the ReframeLab app.
2. Information we may handle
To provide the app, we may handle information you choose to enter, such as account details, app preferences, and personal reflection content. We only collect information that is needed to operate and improve ReframeLab.
3. How we use information
We use information only to provide the app, maintain its security, respond to support requests, and improve its reliability. We do not use your information for advertising or sell it to anyone.
4. No third-party sharing
We do not share your personal information, reflection content, or app activity with third parties. Your information remains within Dr ARB Medical Ltd except where disclosure is required by law.
5. Keeping information safe
We use reasonable organisational and technical measures to protect information against unauthorised access, loss, or misuse. No digital service can guarantee absolute security, but protecting your privacy is a core part of how ReframeLab is designed.
6. Your choices
You may contact us to ask about the information we hold about you, request a correction, or request deletion where applicable. Please include enough information for us to identify your account without sending sensitive reflection content by email.
7. Children’s privacy
ReframeLab is not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to this policy
If we update this policy, we will post the revised version on this page and update the effective date above.
9. Contact
For privacy questions or requests, please contact Dr ARB Medical Ltd at hello@reframelab.app.