Questions, feedback, and support

Contact ReframeLab with care and clarity.

Reach the ReframeLab team for app questions, privacy requests, feedback, or calm CBT support guidance. We’ll route your note to the right place without asking for more personal detail than needed.

Typical reply: 2 business days

Please avoid sensitive health details

How we can help

Send the right kind of note.

Use the channel that best fits your question. For your privacy, keep examples general and avoid sharing crisis details, diagnoses, or full thought records.

Product support

For login, waitlist, billing, or feature questions.

hello@reframelab.app

Privacy requests

Ask about account data, deletion, or how reflection notes are handled.

We’ll never ask you to paste full private thought records into email. Keep requests specific to account or product needs.

Write to the team

This form is a calm starting point. Share what you need help with, but leave out sensitive clinical details.

Before you write

A few faster routes.

Many ReframeLab questions already have a calm, practical next step. These pages may answer common questions while you wait for a reply.

FAQ

Find answers about CBT, privacy, pricing, and app expectations.

CBT guides

Read short guides on thought records, cognitive patterns, and reframing.

Download status

Check platform availability and join the waitlist for launch updates.

ReframeLab isn’t crisis support.

If you may hurt yourself or someone else, contact local emergency services or a crisis hotline now. ReframeLab is designed for everyday reflection, not urgent mental health care.