Contact ReframeLab
Contact ReframeLab
Reach the team for app questions, privacy requests, feedback, billing, or support guidance.
Reach the team for app questions, privacy requests, feedback, billing, or support guidance.
Email support
Email support
Product support
Product support
For login, billing, account, or feature questions. We’ll route your note to the right place.
For login, billing, account, or feature questions. We’ll route your note to the right place.
hello@reframelab.app
hello@reframelab.app
Privacy requests
Privacy requests
Ask about account data, deletion, or how reflection notes are handled. Avoid sharing full private thought records in email.
Ask about account data, deletion, or how reflection notes are handled. Avoid sharing full private thought records in email.
Send a message
Send a message
Faster routes
Faster routes
FAQ, CBT guides, and app access status may answer common questions while you wait for a reply.
FAQ, CBT guides, and app access status may answer common questions while you wait for a reply.
Read FAQ
Read FAQ
Crisis note
Crisis note
Reframe is not crisis support. If you may hurt yourself or someone else, contact local emergency services now.
Reframe is not crisis support. If you may hurt yourself or someone else, contact local emergency services now.
Get help locally
Get help locally
Questions, feedback, and support
Contact ReframeLab with care and clarity.
Reach the ReframeLab team for Reframe app questions, privacy requests, feedback, or calm CBT support guidance. We’ll route your note to the right place without asking for more personal detail than needed.
Typical reply: 2 business days
Please avoid sensitive health details
How we can help
How we can help
Send the right kind of note.
Use the channel that best fits your question. For your privacy, keep examples general and avoid sharing crisis details, diagnoses, or full Record entries.
Product support
For login, billing, account, or feature questions.
hello@reframelab.app
Privacy requests
Ask about account data, deletion, or how reflection notes are handled.
We’ll never ask you to paste full private thought records into email. Keep requests specific to account or product needs.